FAQs
Answers to our most common questions
- When will I get my monthly payment?
- What is the background of Springboard Career Coaches and how does their role differ from that of a mentor?
- My mentee is a no-show or canceled the call
- Can the weekly call be over phone instead of video?
- Can I refer people to be mentors, have other roles at Springboard, or even become students?
- Can my mentee skip parts of the course?
- Springboard Course Discount
- How to Protect Your Privacy Online
- Do I still get paid if my student does not show up / cancels / asks to reschedule?
- Resigning from Mentorship
- Can my mentee see the call ratings and notes I write on the dashboard?
- How quickly should my student complete the course?
- I haven't received new students this month - how can I ensure I'm matched with students?
- How many students can I work with?
- Does a student no-show affect my ratings?
- When do I give my student feedback?
- Technical Skills Survey (TSS)
- University Partnerships
- What opportunities and resources can I leverage as a mentor of School of Data?
- What is school of data?