Need help with a payment, platform or a

technical issue? Contact our mentor support

mentors@springboard.com

When will I get my monthly payment?

We pay on or before the 15th of every month for all calls that took place during the previous month. So for example, on or before July 15th, you will be paid for all calls that took place during June (i.e. June 1st to June 30th).We pay our mentors through our partner, Shortlist.co. 

For new mentors, please register on Shortlist within two weeks of receiving our invite. Reach out to mentors@springboard.com if you're unsure how to do so. 

Payment questions:

Note on taxes: 
1. We do not withhold any tax on the international mentor payments -- you are responsible for reporting this income for tax purposes in accordance with your country‚Äôs laws. 
2. For U.S domestic mentors, Shortlist will send you your 1099 yearly in February for the previous year's payments. 

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