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How quickly do I need to review my students' projects and assignments?

An important component of mentoring for Springboard is reviewing your mentees' assignments in a timely manner. Mentors are expected to grade assignments within seven days of student submission and successful mentors typically provide feedback in 1-3 days. If you need more than seven days, please let your mentee know about the delay and send us a message at mentors@springboard.com to keep us updated. 

One best practice successful mentors use: Confirm with your student any upcoming submissions and set clear expectations about when they should expect to receive feedback from you. Clear communication is key! 

Failure to submit timely feedback can result in:
1. A reminder email from Mentor Operations. Failure to respond after two or more subsequent reminders may result in the affected student(s) being reassigned to another mentor.
2. Failure to respond to additional follow-up emails from the Mentor Operations team after students have been reassigned may result in the deactivation of your mentor account.
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