Need help with a payment, platform or a

technical issue? Contact our mentor support

mentors@springboard.com

Mentor Recognition Program: Springboard Inspire

Springboard Inspire, Mentor Recognition Program 

Springboard Inspire, our mentor recognition program, allows us to honor mentors for their contributions and growth within the community. Springboard wants to continue to be on the leading edge of appreciating and retaining our mentor community by launching and maintaining this initiative. One of the primary goals of the program is to reward mentors for their role in student success. This allows us to align our mentors with our company-wide goal to enable all students to learn the skills they need to advance in their careers. 

How does it work? 

Performance of career track mentors can be assessed using a range of different variables. For Springboard Inspire, we’ve identified several factors for evaluating our mentors’ performance, including: 

  • average mentor call rating 
  • % of mentees that a mentor completes 
  • the average rating your mentees give the overall mentor experience upon completion 
  • tenure with springboard 
  • the total number of mentees a mentor has had in that career track 

How do I know if I qualify? 

To qualify, you'll need to have mentored at Springboard for at least 1 year and to meet certain performance thresholds measured by the factors outlined above. 

You can see your mentor stats each month as part of the monthly mentor scorecard automatically sent to your inbox, or reach out to your mentor manager at mentormanager@springboard.com any time to receive your feedback and statistics. 

How often will mentors be recognized? 

Every 6 months we will be recognizing mentors that reach the minimum performance threshold on their previous 12 months. 

How will mentors be recognized? 

Information on a mentor’s performance across the five factors for the previous 12 months will be used to determine if a mentor reaches a certain criteria. There are currently two categories of recognition named Top Performer or High Performer. These categories will get reassessed every six months. There will be a monetary bonus associated with each category which we will distribute with the monthly payments at the time a mentor is recognized.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us